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Comprehensive Partnership Requirements

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Comprehensive Partnership Requirements

Berngo Safaris, LLC
 

At Berngo Safaris, we value partnerships built on trust, ethics, professionalism, and a shared vision for exceptional travel experiences. Our partners are not just service providers — they are custodians of our brand, client experience, and mission. Below are our comprehensive partnership requirements, organized by importance to ensure consistency and accountability across all collaborations.

Ethical Standards & Legal Compliance

Legal Compliance

All partners must:

  • Operate under valid licenses, permits, and insurance
  • Abide by all local, national, and international laws and tourism regulations
  • Ensure employees and contractors are legally hired, fairly compensated, and treated ethically
  • Adhere to all visa, border, and safety requirements relevant to guest services

🤝 Transparency & Integrity

Partners are expected to:

  • Maintain full transparency and honesty in all communications
  • Avoid hidden fees, misleading promotions, or deceptive sales tactics
  • Build open, cooperative relationships with Berngo Safaris and our clients

🌐 Responsible & Respectful Conduct

We require all partners to:

  • Demonstrate cultural sensitivity, environmental care, and ethical business conduct
  • Treat all guests and staff with dignity, fairness, and professionalism
  • Avoid any form of corruption, exploitation, or discrimination
  • Implement eco-conscious and socially responsible practices wherever possible

📋 Anti-Fraud & Ethical Reporting

  • Prevent fraud, bribery, and unethical practices through strong internal controls
  • Immediately report any violations, risks, or incidents to Berngo Safaris
  • Cooperate fully with audits, investigations, or performance reviews
  • Provide safe and confidential channels for ethical reporting

Trust and Credibility:

A proven track record of trustworthiness and credibility within the travel and hospitality industry.
Positive references and recommendations from previous clients or partners.

Conflict Resolution:

Willingness to engage in conflict resolution through fair and transparent processes.
Establishment of a clear and mutually agreed-upon dispute resolution mechanism.

Licensing:

Possession of all necessary licenses and certifications relevant to the partner's operations in the travel and tourism industry.
Compliance with safety, health, and environmental standards.

Contact Information:

Clear and easily accessible contact information, including a designated point of contact for partnership-related inquiries.
Prompt responsiveness to communication from Berngo Safaris, LLC.

Liability Insurance:

Possession of liability insurance coverage to mitigate potential risks associated with the partner's operations.
Provision of proof of insurance and compliance with mutually agreed-upon coverage levels.

Guest & Partner Communication

Commitment to providing exceptional customer care, including responsiveness, clear communication, and a focus on customer satisfaction.
Regular customer feedback mechanisms and a dedication to continuous improvement.

📞 24/7 Support Commitment

Partners must provide round-the-clock (24/7) access to client and partner support channels. This ensures quick resolution of any issues and delivers the highest level of customer satisfaction for our shared clients.

Website Presence:

A professionally designed and user-friendly website representing the partner's brand and services.
Accurate and up-to-date information about products, services, and contact details.

Business Logo Requirement:

Submission of a high-resolution business logo that adheres to professional design standards.
Permission for Berngo Safaris, LLC, to use the partner's logo in collaborative marketing efforts.

Brand Representation & Integrity

🏷 Use of Berngo Safaris Branding

When hosting clients referred by Berngo Safaris, you must:

  • Display the Berngo Safaris logo and identity materials clearly
  • Include branding on welcome signage, uniforms, vehicles, presentations, and applicable online media
  • Ensure all use of branding is accurate, unmodified, and approved

📢 Ethical Marketing

  • Promote only truthful, respectful, and accurate representations of services
  • Avoid overpromising, cultural stereotyping, or unverified claims
  • Align all promotional material with Berngo Safaris’ values of authenticity, respect, and transparency

Media & Content Requirements

Share Digital Media Content

To support our shared visibility and storytelling, partners must:

  • Provide high-quality photos, videos, and digital content from guest visits
  • Ensure all media is consensual, respectful, and suitable for public sharing
  • Capture moments that highlight the uniqueness and integrity of your service

Media Submission Timeline

Partners must submit:

  • Pre-visit visuals: within 24–48 hours before guest arrival (e.g., welcome preparations, team intros, accommodation previews)
  • Post-visit media: within 72 hours of departure (e.g., activities, farewells, testimonials)

✍️ Final Agreement

Annual Review and Improvement:

Commitment to an annual review of the partnership's performance to identify areas for improvement and celebrate successes.
Openness to feedback and a collaborative approach to enhancing the overall partnership.

Social Media & Digital Link Integration

As part of the official partnership with Berngo Safaris, LLC, all partners are required to integrate and prominently display a direct hyperlink to www.berngosafaris.com across their digital presence. This requirement is essential for maintaining brand alignment, increasing visibility, and supporting collaborative marketing efforts.

Required Placement

The Berngo Safaris website link must be:

  • Clearly and prominently featured on all relevant digital platforms, including but not limited to:
    Official websites
    Social media profiles
    (e.g., Instagram bio, Facebook page, LinkedIn company page, etc.)
    Promotional digital assets (email campaigns, landing pages, partnership directories)
  • Positioned in a way that ensures easy visibility and access for visitors and prospective clients
  • Accompanied by approved brand language or partnership recognition text (e.g., “Official Partner of Berngo Safaris” or “In collaboration with Berngo Safaris”), as mutually agreed upon

Branding & Language Guidelines

  • Any text, logos, or descriptions accompanying the link must be aligned with Berngo Safaris’ brand identity, values, and tone
  • Berngo Safaris will provide brand assets (logos, partnership badges, link wording, etc.) for proper use
  • Unauthorized modification of branding materials or promotional claims is strictly prohibited

Approval & Updates

  • All links, associated text, and promotional references must be approved in writing by Berngo Safaris prior to publication
  • Any proposed changes, updates, or platform-specific adaptations must be submitted for review and approval in advance
  • Berngo Safaris reserves the right to request modifications or removal if branding standards are not met

Newsletter Sign Up

To establish a partnership with Berngo Safaris, LLC, we request that all partners sign up for our newsletters. This will ensure you stay informed about our latest offerings, updates, and exclusive deals. Signing up will help us keep you in the loop with relevant information that can enhance our collaborative efforts and keep you updated on the latest developments in African safari and adventure travel.

Please visit our website at www.berngosafaris.com to subscribe to our newsletters and ensure that you are always up-to-date with our offerings and opportunities.

Partners who meet these requirements will join Berngo Safaris, LLC in creating a network of ethical, reliable, and customer-focused businesses in the travel and tourism sector. This collaborative effort aims to elevate the industry and provide exceptional experiences for our clients.

Signup on Berngo Safaris, LLC:

Completion of the partnership signup process on the Berngo Safaris, LLC platform.
Provision of accurate business information, including services offered, geographical reach, and any specializations.

Partnership Process Flow

To establish a partnership with Berngo Safaris, LLC, please register through our partnership portal at https://ueni1.typeform.com/to/ETDRp9TW?_ga=2.175770658.1429570299.1723944910-284886753.1723944909&_gac=1.249833010.1723994132.EAIaIQobChMIpNLPx87-hwMVo539Bx14LhExEAEYASAAEgJUYfD_BwE . This registration will provide you with a detailed overview of our requirements and ensure you are aligned with our objectives and standards. We look forward to exploring collaborative opportunities with you!

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